Privacy Policy & Terms of Service

1. Company Information & Scope

This Privacy Policy describes how Gate Crashers ("Company," "we," "us," or "our") collects, uses, stores, and deletes personal information from users ("you") of our website and services (collectively, the "Services").

2. Information We Collect

We collect only the information necessary to operate, secure, and improve our Services.

a. Information You Provide Directly

• Account information: Name, email address, login credentials, and account preferences.
• Resume and work information: You may provide your resume, employment history, skills, and other professional details.
• Job descriptions: You may upload or input job descriptions for use with our Services.
• Communications: Any emails, support requests, or feedback you send to privacy@gatecrashers.ai or through our platform.

b. Information Collected Automatically

When you use our Services, we automatically collect:

• Technical data: IP address, browser type, operating system, device identifiers.
• Usage data: Pages visited, features used, timestamps, clickstream data, and session interactions.
• Security data: Login attempts, access patterns, and anomaly signals.

c. Tracking & Analytics

We use standard analytics and advertising tools to measure service performance and serve relevant advertisements. These tools may use cookies or similar tracking technologies.

3. How We Use Your Information

We use collected information for the following purposes:

• Provide and operate the Services (e.g., account login, resume processing).
• Communicate with you regarding account activity, product updates, security notices, and policy changes.
• Improve product functionality and user experience through performance analysis.
• Maintain security and prevent abuse (including nightly scans and AI-driven code audits).
• Train our models: We may use job descriptions uploaded by users to train, fine-tune, or improve our machine learning models. Resumes and personally identifiable information are NOT used for model training.
• Comply with legal obligations and enforce our terms.

4. Email Communications & Change Notifications

We may send you emails related to:

• Account verification and activity alerts.
• Product updates and new features.
• Legal or privacy policy changes.

Policy change notification: If we make material changes to this Privacy Policy, we will notify you by email (to the address on file) and provide a direct link to the revised policy. We will also update the "Last Updated" date at the top of this document.

Opt-out: You may opt out of non-essential (e.g., marketing or product update) emails at any time by emailing privacy@gatecrashers.ai. You cannot opt out of critical account or legal notices.

5. Data Sharing & Third Parties

a. No Sale of Data

We do not sell your personal data to third parties. We do not rent, trade, or monetize user information.

b. Service Providers (Subprocessors)

We share your information only with trusted service providers who help operate our Services, under strict confidentiality and data protection obligations. Our current providers include:

c. Legal Compliance

We may disclose information if required by law, subpoena, or governmental request, or to protect the rights, property, or safety of Silicone Pasture LLC, our users, or others.

6. Data Security

We implement robust administrative, technical, and organizational safeguards, including:

• SSL/TLS encryption for all data in transit.
• Encrypted storage for all data at rest in our database.
• Nightly security scans and automated vulnerability assessments.
• AI-assisted code audits to detect potential security flaws.
• Access controls limiting internal access to user data.

Limitation: No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention & Deletion

We retain your information only as long as necessary to provide the Services and comply with legal obligations.

• Active data: Stored in our database while your account is active.
• User deletion: You may delete your data at any time by emailing privacy@gatecrashers.ai. Upon verified request, we will delete your information within 7 business days.
• Automatic purging: Long-term storage is typically purged within 30 days of data becoming inactive or after account closure.
• Exceptions: We may retain certain information longer if required by law, to resolve disputes, or to enforce our agreements.

8. Your Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado, Connecticut), you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information (subject to exceptions).
• Opt out of any future "sale" or "targeted advertising" (note: we do not sell data).
• Portability – receive a copy of your data in a structured format.

To exercise these rights, email privacy@gatecrashers.ai with your request and verification details. We will respond within 45 days as required by law.

9. Children's Privacy

Gate Crashers is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made:

1. We will update the "Last Updated" date at the top.
2. We will notify active users by email with a summary of changes and a link to the full revised policy.
3. If you continue using the Services after the effective date, you indicate acceptance of the updated policy. If you do not agree, you must stop using the Services and request deletion of your data.

11. Contact Us for Privacy Matters

For all privacy-related questions, concerns, data requests, or complaints:

Email: privacy@gatecrashers.ai (allow 5–7 business days for response)

Company Information

1. Service Provided "As Is"

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Gate Crashers (Silicone Pasture LLC) makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Service, or the information, content, materials, or products included. You expressly agree that your use of the Service is at your sole risk.

2. No Warranty

To the fullest extent permitted by law, Gate Crashers disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee any specific results from the use of the Service.

3. Limitation of Liability

In no event shall Gate Crashers, its owners, officers, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of or inability to use the Service, even if advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Service is to stop using the Service.

4. Use at Your Own Risk

You acknowledge that any information, resume, job description, or other content you submit through the Service is provided at your own risk. Gate Crashers is not responsible for any employment outcomes, interview results, or decisions made by third parties based on your use of the Service.

5. No Refunds

All purchases, subscriptions, and payments made for the Service are final and non-refundable. Gate Crashers provides a utility-based service, and you are paying for access to and use of that utility at the time of purchase. If you experience a technical issue or believe the Service did not perform as expected, please email us at help@gatecrashers.ai, and we will make a reasonable effort to help resolve the issue. However, no refunds will be issued for change of mind, partial usage, or dissatisfaction with results.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

7. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

8. Contact for Terms Issues

For questions regarding these Terms of Service, contact us at privacy@gatecrashers.ai.